New Resident Information

Important Information for Residents:  
All potential residents must be pre-screened prior to being accepted into our program. Individuals in need of services through Benjamin's House should read the following information regarding our policies and then call 715-736-2437 with any questions and to complete and Initial Interview with our staff. 
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Individuals Ineligible for Residency 
  • Candidates with significant criminal history may be ineligible.
  • Individuals who are under the influence of alcohol or other drugs may not be admitted
  • Individuals who are deemed by the executive director or case manager to be a danger to themselves, others, or the property are not candidates for residency.
  • Each household must be headed by an adult who is at least 18 years of age.

Services Provided
  • When there is a scheduled meal volunteer, evening meals are provided and are served family-style.  All other meals are self-serve.
  • An individual case plan will be completed under the guidance of a case manager.
  • Referrals to community agencies will be made as needed. 

Intake Procedures
  • An initial intake phone or in-person interview will be conducted by a staff person to determine eligibility and priority assignment.
  • An intake application will be completed along with all other intake paperwork.
  • Rules and regulations will be reviewed and agreements signed.
  • We are required as an agency to utilize the Wisconsin HMIS. Please review the Wisconsin HMIS Consumer Notice.

Limitations of Residency
  • Resident stay at Benjamin's House is for a period of up to 90 days. Progress is evaluated at 30 and 60 days.
  • Repeat admissions must first write a letter to the Case Manager explaining the changes that will be made during the second stay that will allow for a successful outcome.

Consequences for Violations of Shelter Program Rules
  • Benjamin's House is a zero tolerance facility.  Resident's found to be in  possession or use of drugs or alcohol may be dismissed from the program.
  •  If a resident is found in violation of any of the program rules, they will be issued a written warning. Multiple infractions may result in dismissal from the program. 
  • In the case of gross misconduct, the resident may be dismissed immediately from the program.  
In need of shelter? 
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Call 715-736-2437
OR
​Click here to fill out the online form.